Business English Vocabulary: Words That Will Boost Your Career
Section 1: Meeting Vocabulary
Opening Meetings
Formal Expressions:
- “I’d like to call this meeting to order.”
- “Let’s get started with today’s agenda.”
- “Thank you all for coming today.”
- “I hereby open this meeting.”
Semi-formal Expressions:
- “Shall we begin?”
- “Let’s kick things off.”
- “Is everyone ready to start?”
- “Let’s dive right in.”
Meeting Management
Discussing Agenda Items:
- “Moving on to the next point…”
- “Let’s address the issue of…”
- “Turning to item number three…”
- “Could we discuss the matter of…”
Time Management:
- “In interest of time…”
- “Let’s table this for now.”
- “We need to move things along.”
- “We’re running behind schedule.”
Participation Management:
- “Would anyone like to weigh in on this?”
- “What are your thoughts on this?”
- “Let’s hear from someone who hasn’t spoken yet.”
- “Could you elaborate on that point?”
Closing Meetings
Formal Closings:
- “This brings us to the end of our meeting.”
- “Thank you all for your contributions.”
- “The meeting is hereby adjourned.”
- “We’ll follow up with the minutes.”
Action Items:
- “To summarize our action points…”
- “Let’s review our next steps…”
- “Who’s responsible for what…”
- “Our deadlines are as follows…”
Section 2: Email Communication
Email Openings
Formal:
- “Dear Mr./Ms. [Last Name],”
- “To whom it may concern,”
- “Dear Sir/Madam,”
- “Dear Board Members,”
Semi-formal:
- “Hi [Name],”
- “Good morning/afternoon,”
- “Dear team,”
- “Hello everyone,”
Email Body Language
Making Requests:
- “I would appreciate if you could…”
- “Would it be possible to…”
- “Could you please…”
- “I was wondering if you could…”
Providing Information:
- “I’m writing to inform you…”
- “Please be advised that…”
- “I wanted to let you know…”
- “For your information…”
Email Closings
Formal:
- “Yours sincerely,”
- “Best regards,”
- “Kind regards,”
- “Yours faithfully,”
Semi-formal:
- “Thanks and regards,”
- “Best wishes,”
- “Many thanks,”
- “Looking forward to hearing from you,”
Section 3: Negotiation Vocabulary
Opening Negotiations
Establishing Position:
- “Our initial proposal is…”
- “We’re looking to achieve…”
- “From our perspective…”
- “What we’re proposing is…”
Exploring Options:
- “Let’s explore possible solutions…”
- “What if we considered…”
- “Have you thought about…”
- “Another option might be…”
Negotiation Tactics
Making Concessions:
- “We’re willing to compromise on…”
- “We could meet you halfway on…”
- “What if we adjusted…”
- “We might be able to work with…”
Standing Firm:
- “This is a key requirement for us.”
- “We need to maintain our position on…”
- “This point is non-negotiable.”
- “We can’t budge on this issue.”
Closing Deals
Agreement:
- “We have a deal.”
- “Let’s finalize the terms.”
- “Shall we draw up the contract?”
- “We’re ready to move forward.”
Next Steps:
- “Let’s put this in writing.”
- “We’ll send over the paperwork.”
- “Our legal team will draft…”
- “Let’s schedule the signing…”
Section 4: Project Management Terms
Project Planning
Key Terms:
- Deliverables
- Milestones
- Timeline
- Scope
- Resources
- Stakeholders
- Risk assessment
- Critical path
Common Phrases:
- “Let’s set some SMART goals.”
- “What’s our timeline looking like?”
- “Who are the key stakeholders?”
- “We need to define the scope.”
Project Execution
Progress Tracking:
- “We’re on track.”
- “We’re falling behind schedule.”
- “We’re ahead of schedule.”
- “There’s a bottleneck at…”
Problem Solving:
- “Let’s identify the root cause.”
- “What’s our contingency plan?”
- “We need to mitigate this risk.”
- “Let’s brainstorm solutions.”
Section 5: Financial Terms and Expressions
Basic Financial Terms
Revenue and Profit:
- Revenue (turnover)
- Gross profit
- Net profit (bottom line)
- Profit margin
- Overhead costs
- Operating expenses
- Cash flow
- Break-even point
Common Expressions:
- “We’re in the black” (profitable)
- “We’re in the red” (losing money)
- “The bottom line is…”
- “Our margins are tight”
- “We need to cut costs”
- “Revenue is up/down”
Investment Terms
Key Concepts:
- Return on Investment (ROI)
- Market share
- Shareholders
- Dividends
- Assets and liabilities
- Portfolio
- Capital expenditure
- Depreciation
Useful Phrases:
- “The ROI looks promising”
- “We’re gaining market share”
- “The shareholders expect…”
- “Our assets outweigh our liabilities”
Section 6: Human Resources Vocabulary
Recruitment
Job-Related Terms:
- Job description
- Person specification
- Curriculum Vitae (CV)
- Cover letter
- References
- Notice period
- Probation period
- Benefits package
Interview Language:
- “What are your strengths?”
- “Where do you see yourself in five years?”
- “Tell me about your experience in…”
- “What can you bring to the role?”
- “What are your salary expectations?”
Employee Development
Training Terms:
- Professional development
- Skill set
- Competencies
- Performance review
- Career progression
- Mentoring
- Upskilling
- Cross-training
Performance Management:
- “Setting SMART objectives”
- “Areas for improvement”
- “Meeting targets”
- “Exceeding expectations”
- “Development opportunities”
Section 7: Marketing and Sales Vocabulary
Marketing Terms
Key Concepts:
- Target market
- Brand awareness
- Market research
- Customer segmentation
- Value proposition
- Marketing mix
- Digital marketing
- Content strategy
Common Phrases:
- “Our target demographic is…”
- “We need to build brand awareness”
- “The market research shows…”
- “Our unique selling point is…”
Sales Language
Sales Process:
- Lead generation
- Prospecting
- Qualifying leads
- Closing deals
- Follow-up
- Customer retention
- Sales pipeline
- Commission structure
Sales Expressions:
- “Let’s close this deal”
- “What’s in the pipeline?”
- “Our conversion rate is…”
- “We’re hitting our targets”
Section 8: Technology and Digital Business
Digital Transformation
Key Terms:
- Cloud computing
- Digital infrastructure
- Cybersecurity
- Data analytics
- Artificial Intelligence (AI)
- Machine Learning
- Digital adoption
- System integration
Technical Phrases:
- “We’re migrating to the cloud”
- “The data shows that…”
- “We need to upgrade our systems”
- “The platform is scalable”
Remote Work Vocabulary
Communication Tools:
- Video conferencing
- Virtual meetings
- Collaboration platforms
- Screen sharing
- Digital workspace
- Remote access
- Virtual team
- Hybrid working
Common Expressions:
- “Can everyone mute their microphones?”
- “I’ll share my screen”
- “Let’s take this offline”
- “Is everyone connected?”
Section 9: Business Strategy Terms
Strategic Planning
Key Concepts:
- Mission statement
- Vision statement
- SWOT analysis
- Strategic objectives
- Key Performance Indicators (KPIs)
- Competitive advantage
- Market positioning
- Business model
Strategic Phrases:
- “Our competitive edge is…”
- “We need to pivot our strategy”
- “Let’s leverage our strengths”
- “The market opportunity is…”
Change Management
Important Terms:
- Organizational change
- Change resistance
- Stakeholder management
- Transition period
- Implementation plan
- Change communication
- Impact assessment
- Risk mitigation
Useful Expressions:
- “Managing the transition”
- “Getting buy-in from stakeholders”
- “Rolling out the changes”
- “Addressing concerns”